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Privacy Policy

A legal disclaimer

Effective Date: December 2, 2025


Sentia Arc LLC (doing business as Sentia Arc Consulting, “we”, “us”, or “our”) is committed to protecting the privacy and security of individuals whose personal data we process. This Privacy Statement describes how we collect, use, disclose, store, and protect your personal data, and the rights you have regarding that data.

 

1. Scope and Applicability

This Privacy Statement applies to all our interactions with clients, potential clients, their representatives, suppliers, business contacts, website visitors, and any individuals whose personal data we collect in connection with our consulting, project management, IT consulting, and strategy consulting services for public utility companies. It covers data collected via our website, through contractual relationships, direct communications, and related business activities.

 

2. Data We May Collect

Depending on the nature of our relationship with you (e.g., client, vendor, partner, or website visitor), we may collect various categories of personal data, including:

  • Contact and identity information: name, title/role, business address, email address, phone number, company affiliation, job title.

  • Professional and business information: company name, role, function, business relationship details, contract-related information, project history, contract or service order details.

  • Communications data: correspondence between you and us (email, phone, messaging), notes, meeting records, and other communications related to services or business operations.

  • Usage and interaction data: when you visit our website or use our services, we may collect IP address, browser type, device type, usage logs, and other technical or analytics data to help us improve and secure our services.

  • Transactional data: records related to consulting engagements, billing or payment processing, invoicing, contract execution, service delivery, etc.

  • Third-party or publicly available information: public business directory information, publicly available professional profiles, or information provided by a third-party (with proper authorization) relevant to our business relationship.

If we collect any additional personal data not covered above, we will inform you (when required by applicable law) and obtain consent where necessary.

 

3. Purposes for Which We Use Your Data

We use personal data for legitimate business purposes to carry out our services and operations, including:

  • Delivering consulting, project management, IT consulting, and strategy consulting services to you or your organization.

  • Facilitating communication and coordination with you about projects, proposals, contracts, deliverables, and support.

  • Performing administrative functions, including billing, payment processing, contract management, and compliance with legal obligations.

  • Improving our business operations, including service quality, client management, and internal reporting.

  • Managing our business relationships (clients, vendors, partners) and related due diligence.

  • Securing and maintaining our IT systems, networks, and data, including preventing unauthorized access, fraud, or misuse.

  • Complying with applicable laws and regulatory requirements.

We will not use your personal data for purposes other than those listed above unless we first inform you and obtain any required consent.

 

4. Data Sharing and Disclosure

In certain circumstances, we may share your personal data with third parties, including but not limited to:

  • Service providers and vendors who support our business operations (e.g., payment processors, IT infrastructure providers, cloud hosting, email or communication providers, legal or accounting advisors).

  • Governmental, regulatory, or public authorities, if required by law, regulation, or legal process.

  • Affiliates, subsidiaries, or business partners, when required for contractual performance or collaboration, subject to confidentiality and data-protection safeguards.

  • Other parties, only when explicitly authorized by you or necessary for the provision of services, or when required for legal compliance or to protect our rights, property, or safety.

Where personal data is shared with third parties, we require that they implement appropriate technical and organizational safeguards to protect such data and limit its use to the purposes for which it was shared.

 

5. Data Security and Protection

We recognize the importance of safeguarding personal data. We maintain reasonable administrative, technical, and organizational measures to protect personal data from unauthorized or unlawful processing, accidental loss, disclosure, alteration, or destruction. These measures are designed to reflect the sensitivity of the data and relevant risks.

 

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Statement (e.g., performance of our services, administration, compliance with legal or regulatory obligations, and any applicable statute of limitations). Once personal data is no longer needed for those purposes, we will securely delete or anonymize it, unless otherwise required by law.

 

7. Your Rights

Depending on applicable law, you may have certain rights with respect to your personal data. These may include:

  • The right to request access to the personal data we hold about you.

  • The right to request correction or update of inaccurate or incomplete data.

  • The right to request deletion or erasure of your data, subject to our business or legal obligations.

  • The right to request restriction of processing, or to object to certain types of processing.

  • The right to data portability — to receive a copy of the personal data you provided in a structured, machine-readable format.

If you wish to exercise any of these rights, or if you have questions or concerns about how we handle your personal data, please contact us at the address provided below.

 

8. Consent and Legal Basis

When required by applicable law, we will obtain your consent before collecting or processing your personal data. In all other cases, we rely on legitimate interests (e.g., to perform our services, maintain business relations, ensure security, manage contracts) or to comply with legal obligations.

If we ask for consent, you are free to withdraw it at any time. Withdrawal of consent will not affect the lawfulness of processing done on the basis of consent before withdrawal, nor will it necessarily prevent us from continuing certain processing activities if we have another valid legal basis.

 

9. International Transfer and Cross-Border Processing

Because we may provide consulting and IT services to clients operating in different locations, your personal data may be processed or stored in jurisdictions outside your home location. We will ensure that any such transfer or cross-border processing complies with applicable data-protection laws, and that adequate safeguards are in place (e.g., encryption, secure data hosting, confidentiality obligations for third-party service providers).

 

10. Updates to This Privacy Statement

We may update or modify this Privacy Statement from time to time — for example, to reflect changes in our data practices or changes in applicable law. When we do, we will post the updated version on our website and indicate the effective date. We encourage you to review this statement periodically.

 

11. Contact Information

If you have any questions about this Privacy Statement, wish to exercise your data-privacy rights, or have concerns about our data practices, please contact us at:

​

Sentia Arc LLC

117 S Lexington St.

Suite 100

Harrisonville, MO 64701-2443

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